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Privacy Policy

Who is responsible for the processing of the personal information on this website?

This website is operated by Prima Locations Ltd Oy, a company registered in Finland under number 2692243-3 whose registered address is at Arkadiankatu 16 b 29, 00100 Helsinki, Finland (hereinafter referred to as “we/us/our”). 

Your privacy is important to us. We value the trust you have placed in us and are committed to protecting and safeguarding any personal information you give us. This Policy describes how we use and process your personal information and how we use cookies. It also contains our contact details should you have any questions about your personal information or about cookies.

Privacy Statement

When you visit this web site (the “Site”) or the mobile device application (the “App”) we may collect personal information about you. This may include information that can identify you (the "Personal Information"), including your first and last name, telephone number, postal and email addresses, fax number, and, if you provide services via the Site or make a service rental through the Site, credit card information (such as credit card number, cardholder name, and expiration date). This Policy sets out (i) the purposes of the processing of Personal Information by us in respect of this Site, (ii) the use of cookies and (iii) how to affect your rights in respect of your Personal Information. By using the Site you accept all terms of this Policy.

Purpose of processing

We collect and process information about you when you enter on the Site and/or the App or give us any information in any other way or use cookies. You can choose not to provide information to us, but in general some information about you is required in order for you to provide or purchase services via the Site and/or the App, participate in a survey, competition or promotion or ask us a question or initiate other transactions on the Site and/or the App.

We will use any collected Personal Information in accordance with the purpose set forth in this Policy and are committed to safeguarding the Personal Information that may be collected.

We will comply with local data protection laws and the corporate rules of Prima Locations Ltd Oy on international transfer of Personal Information as amended from time to time.

How and why we use the collected Personal Information?

We use credit card information (such as cardholder name, credit card number, and expiration date) for the purpose of completing any service rental you conduct on the Site and/or the App or other payments conducted through the Site and/or the App. 

We use other information about you, for example, (a) to provide you with the services you request, (b) to provide you with service rental confirmation and updates (c) to manage your account, (d) to communicate with you in general or in marketing purposes, (e) to respond to your questions and comments, (f) to allow us to contact you for customer service, if necessary (g) to measure interest in and improve the Site and/or the App and services provided therein, (h) to notify you by email or post about special offers and services that may be of interest to you, (i) to solicit information from you, including through surveys, (j) to resolve disputes, collect fees, or troubleshoot problems, (k) to prevent potentially prohibited or illegal activities, (l) to enforce our Terms and Conditions and (m) as otherwise described to you at the point of collection of such information.

Sensitive data

We do not strive to collect any sensitive personal information (such as political opinions, religious beliefs, health or other information in relation to sensitive matters). Please note that, by providing us with sensitive personal information you (explicitly) consent to our use of said information as described in this Policy.

With whom we share your information?

We may share your information with the following entities:

  • Service providers (i.e. virtual office providers), who fulfil your service rental via the Site and/or the App. All services provided by a third-party service provider are described as such. We encourage you to review the privacy policies of any third-party service provider whose services you purchase via the Site and/or the App. 
  • Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of the Site and/or the App or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
  • Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners so that they can contact you directly by email or post about their products and services. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring websites. If you were referred to the Site and/or the App from another website, we may share some information about you with that referring website so that they can contact you directly by email or post about their products and services. We have not placed limitations on the referring websites' use of your personal information and we encourage you to review the privacy policies of any website that referred you to this Site and/or the App.

We also may share your information with third parties when you have specifically requested or consented to do so, the law permits or requires us to do so, or we have a public duty to do so (i.e. to investigate, prevent, or take action regarding illegal or suspected illegal activities or to protect and defend the rights, property, or safety of the Site and the App or users of the Site and the App.

Further, we may share aggregate or anonymous information with third parties, including advertisers and investors (for example, we may tell our advertisers the number of visitors of the Site and/or the App etc.). This information does not contain any personal information and is used to develop content and services we hope you will find of interest and to audit the efficacy of our advertising.

How long is your Personal Information retained for?

We will retain your Personal Information collected by us only as long as necessary for the above mentioned purposes after which such information will be safely destroyed. The necessity of the information will be checked regularly, every [1] year from the collection of such information.


We use cookies on the Site and/or the App and all the cookies are set by us. A cookie is a small amount of data that is placed in the internet browser of your computer or on your mobile device and which cookie the internet browser will save. A cookie is usually a unique number with which data can be associated. Cookies allow you to be recognised as the same user across the pages of a website. Cookies also allow your choices to be remembered, for example choices such as the language you prefer, the currency you use and your search criteria.

We use cookies to ensure the best possible user experience on the Site and/or the App and to ensure you can navigate the Site and/or the App quickly and efficiently. Further, cookies help us to understand where we can improve the Site and/or the App to make it even quicker and easier for you to find what you are looking for. Cookies are also used to provide you with relevant information and offers.

We may use the cookies for example (i) to study how users or a group of users use the Site and/or the App, so that we can improve the Site and/or the App, (ii) to be able to inform you better of our services or the services provided on the Site and/or the App, (iii) to make analyses for research and statistics, (iv) to improve the Site and/or the App making it easier for you to find what you are looking for, (v) to remember your settings and preferences. In general, the use of cookies makes your visits to the Site and/or the App easier.

You can accept cookies by clicking the Accept and Close button on the home page of the Site and/or the App. The next time that you visit the Site and/or the App the cookie pop up will not be showed. If you accept cookies, you are accepting all cookies used on the Site and/or the App. Cookies will expire after [5] years.

If you do not wish to accept cookies, you have to change the settings of your internet browser to block all cookies. After rejecting, you may continue your visit on the Site and/or the App and no cookies will be used, however the functionality of the Site and/or the App may be impacted. You will be informed again that the Site uses cookies the next time you will visit the Site and/or the App.

Third party information

Please note that this Policy does not extend to third party sites linked on the Site and/or the App, nor to third party sites linked to the Site and/or the App.


We reserve all the rights to change (part or all of) this Policy at any time and without notice to you. Therefore we recommend that you review this Policy periodically for changes.

How to contact us

If you have any questions about this Policy, please contact us via info(at)